Who to call when we are closed!
Please telephone 01457 869090 and listen carefully to the message directing you to the appropriate service.
Please do not ask to see a doctor out of hours unless you genuinely can't wait until the surgery re-opens.
999 EMERGENCY - For urgent use only
999 is the free, 24 hour number to call for emergencies such as-
Immediately life threatening conditions, such as cardiac arrest, unconsciousness and breathing difficulties.
Serious but not immediately life threatening conditions, such as traumatic injuries or fractures.
GP Out of hours
An Out of Hours Doctor Service (Go-to-Doc, Ashton) is available for Lambgates Patients between 6.00pm to 6.30pm for emergencies, please call 0161 336 5958. Advice can be given over the phone, however in some cases you may be asked to go down to the clinic so a GP can assess you. Home visits can be arranged for those eligible.
NHS 111 service
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf and you’re then able to have a real-time conversation with the NHS 111 adviser, via the interpreter.
You will need a webcam, a modern computer and a good broadband connection to use this service. Visit NHS 111 BSL interpreter service for more details, including an online user guide.
When to use 111
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
How does it work?
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.
If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.
Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
Ashton Primary Care Centre
The walk in centre at Ashton Primary Care Centre is the new building opposite LIDL supermarket which is open every day from 8am to 8pm. You can contact them on 0161 342 7052. Here you can find advice and treatments for common illnesses, complaints, emergency contraception and minor injuries.
For further information/guidance click on link below -